Do you ship to Europe?

Yes, we ship to Europe. Anywhere really.

How does the Brandably ordering process work?

Our process is is designed for ease and speed. Select your products, upload your logo, and checkout. Once confirmed and paid, we move into production and deliver directly to your office or remote team members.

What is the Minimum Order Quantity (MOQ)?

Our MOQs vary by product but typically start at 25 units for most premium items. Some high-end tech or luggage items may have lower minimums.

Can I see a product sample before placing a bulk order?

Yes. We offer blank samples for a small fee (refundable upon your bulk order) so you can verify quality. Branded samples are available upon request for specific projects.

What is the average lead time for an order?

The average lead time is between 7 and 10 days, however, this time may vary depending on final destination and product.

How long does production and delivery take?

Lead times vary by product, quantity, and customisation method. Our team will give you an accurate, confirmed timeline once your order details are set, with delivery across the UK handled as standard

Do you provide design assistance?

Yes. Navigating to studio gives you a full design team who can help design you logo or box design.

Do you offer samples before a bulk order?

In most cases, yes. It's worth requesting one if you're ordering in volume, so you can check material, comfort, and branding finish before committing.

Can you split-ship merchandise directly to remote employee homes?

Yes. In addition to bulk deliveries to central offices, we provide direct-to-door dispatch for distributed and hybrid teams. All recipient address collection workflows follow strict UK GDPR compliance standards to protect your staff's personal data.

What file formats do I need to provide for my logo?

For the best print quality, we require vector files (AI, EPS, or high-res PDF). If you only have a PNG or JPG, our design team can often help convert it for a small fee.

What's the best home gift for a client milestone?

Dishes, wine and bar accessories, and table lamps tend to suit more premium client and executive milestone gifts, offering a considered, personal feel.

Do you offer sustainable or eco-friendly home products?

Yes. Our range includes options made with natural, recycled, or responsibly sourced materials for businesses that want their home gifting to reflect a genuine sustainability commitment.

Can I personalise individual items with different names?

We offer fully custom "Swag Boxes" including branded stickers, boxes and personalised note cards to create a premium unboxing experience.

Can home items be combined with other merchandise in one order?

Yes. Home items pair naturally with wellness products, drinkware, and accessories to build a fuller, more considered gift set rather than a single standalone item.

How does Brandably ensure product quality?

We curate our catalogue from retail-grade brands (like Patagonia and Stanley & Stella) and vetted ethical suppliers. Every product is tested for durability and brand-alignment.

Are your products eco-friendly?

Sustainability is at our core. We prioritise products made from recycled materials, organic cotton, and plastic-free alternatives.

Do you offer name brand products?

Yes, we partner with industry-leading brands to ensure your corporate gifts are items people actually want to keep and use.

How long does shipping take?

Standard production and delivery take 2 to 3 weeks after the order has been placed. If you have a tight deadline, let us know, and we can explore "Fast Track" options.

Do you ship internationally?

Yes, we ship worldwide. We handle the logistics and customs paperwork to ensure your merch reaches your global offices or remote employees smoothly.

Can Brandably store my merch for me?

No. However, through the user dashboard you can quickly reorder products when you need them.

What payment methods do you accept?

We accept all major credit cards, debit cards, Klarna commercial split-payments, and direct BACS wire transfers.

Are there any setup fees?

Most orders include a standard setup fee per design to cover the cost of preparing screens or embroidery digitising. These will be clearly itemised when you checkout. On some products spending over £1000 sets the setup charge to free.

What is your return policy for customised items?

Customised items cannot be returned unless there is a defect with the product or there has been a printing error.

How do I report a problem with my order?

Navigating to the contact page you cn either fill out the form or contact us directly at hello@brandably.com or call at +44 (0) 300 124 5565.

Brandably | Custom Sustainable Merchandise & Corporate Gifts

Google Rating4.6

Better Merch,
for Better Brands.

Brandably provides custom promotional merchandise, corporate gifts, and branded apparel for bold brands.

Smart, durable office bags designed for daily work, meetings, and travel.

What we do

WePersonaliseHigh-Quality,ThoughtfullySourcedProductsSoYourBrandShowsUpBeautifullyInRealLife.

Merch That

Respects

Your

Brand.

Our Best selling Brands

Hugo Boss

Where quality-driven brands come for merch.

iqoniq

Global fashion retailer focused on everyday style.

Vinga

Modern fashion brand with a minimalist aesthetic.

Branded Merch For Every Occasion

Branded merchandise for Events & Conferences, including lanyards, tote bags, notebooks, pens, and water bottles.

EXPLORE MORE

What Our Customers Says

Google Rating4.6

Shakeel Says…

We recently ordered our company and charity merchandise from Brandably, and the whole experience was excellent from start to finish.

Shakeel Hussain

Chief Executive Officer

Colne Tyre Centre Says…

Top-notch “swag bags”, a team that goes the extra mile and lightning-fast delivery. Our highest recommendation!

Colne Tyre Centre

Google review

Stephen Says…

Brandably exceeded all my expectations. Branded clothing, gift boxes and design, all top-notch!

Stephen Dumont

Google review · Local Guide

Best selling Products

From The Brandably Journal

Corporate Gifting

Corporate Gifting for Recruitment Agencies: Candidate and Client Gifts Done Right

Recruitment is one of the few industries where a business genuinely has two separate audiences to gift for at once: the client company paying the fee, and the candidate whose experience shapes whether they'd ever work with the agency again. Most corporate gifting advice online is written for a single relationship type. Recruitment needs both handled well, and differently.

October 24, 2026

7 min

Corporate Gifting

UK Heatwave at Work: How Branded Merchandise Supports Your Duty of Care

With red heat health alerts issued by the UK Health Security Agency across several English regions this week, UK employers are once again facing a familiar but genuinely serious question: what are we actually required to do to keep staff safe and comfortable in extreme heat?

September 11, 2026

5 min

Corporate Gifting

Employee Gifts Under £50: Tax Free Trivial Benefits Ideas (UK Guide)

Most articles about staff welcome packs and employee gifts focus entirely on what to put in the box: a mug, a notebook, maybe a hoodie. Almost none of them mention the rule that actually determines whether that gift is genuinely free to give, or whether it quietly creates a tax bill for the business and the employee.

September 9, 2026

6 min

Branded Merchandise

On Demand Company Merch Stores: Should UK Businesses Make the Switch?

Ask most operations or HR teams about company swag and you'll hear a familiar story: a big bulk order placed months ago, a stack of boxes in a store cupboard, and a slow, awkward realisation that half the sizes ordered were wrong and the design already looks dated. It's a problem baked into how branded merchandise has traditionally worked: order everything upfront, store it, hope it gets used.

September 3, 2026

6 min

Frequently Asked Questions

Standard production and delivery across most custom branded items ranges between 7 to 10 working days following final artwork approval. If you are working against a fixed campaign launch date or event deadline, let our team know during checkout to explore fast-track production options.

Most of our premium drinkware, tech accessories, and apparel start at a low MOQ of 25 units. This makes it easy for growing teams to order high-grade welcome packs or executive gifts without storing unwanted bulk inventory. Tiered volume discounts automatically apply at 50, 100, 250, 500, and 1,000+ units.

We reject greenwashing by prioritizing certified traceability. Our items specify verified standards including RCS (Recycled Claim Standard), GRS (Global Recycled Standard), GOTS-certified organic cotton, and FSC-certified paper. Recycled percentages are calculated strictly by weight and detailed on every product page.

Yes. Once you upload your logo, our studio creates a complimentary digital proof within 24 hours. This proof outlines exact print placement, dimensions, and Pantone colour matching, ensuring everything meets your brand guidelines before we start printing.

Absolutely. Whether you’re preparing for an event, welcoming new employees or creating gifts for clients, our team can help you find products that suit your brand, budget and requirements. We can also explore alternative options to help you get the most value from your order.

What we do