Brandably LTD - Privacy Policy

Brandably LTD ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal data you provide to us when you use our website, request a quote, or place an order for our Goods and Services. As a business-to-business (B2B) supplier, we primarily process the personal data of our clients' employees or representatives.

We are the Data Controller for any personal data we collect. This means we are responsible for deciding how we hold and use personal data about you.

Our company details are: Brandably LTD
Company Number: 11511673
Registered Address: 1 Balloon Street Manchester M4 4BE
Data Protection Contact: hello@brandably.co.uk

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, and job title.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers associated with your business.
• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
• Client Materials: Includes logos, designs, text, and images you provide to us for customisation. While this is often a business asset, it may contain identifying information.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access our website.
• Marketing and Communications Data: Includes your preferences in receiving B2B marketing from us and your communication preferences.

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity and Contact Data by filling in forms on our website (e.g., quote request, contact form) or by corresponding with us by post, phone, email, or otherwise. This includes when you:
• Place an order for our Goods or Services.
• Request marketing to be sent to you.
• Give us feedback.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions. We collect this personal data by using cookies and similar technologies.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with your business (e.g., to process and deliver your order).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., sending you relevant B2B marketing).
• Where we need to comply with a legal or regulatory obligation.

Examples of purposes, data types, and lawful basis:

We will not sell your personal data. We may have to share your personal data with trusted third parties for the purposes set out above, including:

• Third-Party Suppliers and Manufacturers: To produce and customise your Goods.
• Delivery and Courier Companies: To deliver your Order.
• Payment Service Providers: To process your payments securely.
• IT and System Administration Providers: Who host our website and manage our business systems.
• Professional Advisers: Including lawyers, accountants, and insurers who provide services to us.
• HM Revenue & Customs (HMRC): Or other regulators and authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Some of our external third-party suppliers (e.g., specialist manufacturers) may be based outside the United Kingdom (UK). This may involve transferring your data outside the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring that safeguards are in place, such as using contracts approved by the UK Information Commissioner's Office (ICO) which give personal data the same protection it has in the UK.

We have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees and third parties who have a business need to know.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law, we have to keep basic information about our clients (including Contact, Identity, and Transaction Data) for six years after they cease being clients for tax purposes.

Under UK data protection law, you have rights in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your data.

You can exercise these rights at any time by contacting us at hello@brandably.co.uk.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

We may update this policy from time to time. Any changes will be posted on this page. This policy was last updated on [Date].